Shipping policy
The Netherlands
Packages are shipped free of charge within the Netherlands via letterbox post with track & trace.
Belgium
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If your order value exceeds €99, shipping is free.
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Otherwise, a €4.95 shipping fee applies.
Other EU Countries
For customers with a shipping address in another EU country:
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Packages are sent via tracked and insured letterbox parcel: €9.
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If your order value exceeds €150, shipping is free.
Returns from outside the Netherlands
If you return items from a country outside the Netherlands and your remaining order value falls below the free shipping threshold (€99 for Belgium or €150 for other EU countries), the shipping fee will be deducted from your refund. Fair is fair.
Incorrect address
If an incorrect delivery address is provided, the responsibility lies entirely with you as the customer.